How the Sign-Up Actually Works
At Gateway Casino Sault Ste. Marie, getting a My Club Rewards membership is handled fully on-site in a single visit. There is no advance online registration, no app to install, no form you have to complete at home first. You simply come to the property at 30 Bay St., walk over to the Guest Services desk, and our team sets everything up with you in person. In industry practice this is a standard, fast-track enrolment and usually only takes a few minutes. You leave the counter already holding your physical card.
Membership itself is free. That sometimes catches guests off guard, but there is no sign-up fee and no hidden charge just to join the program.
When you register at the casino, the flow usually looks like this:
- Arrive during casino operating hours and go to the Guest Services desk.
- Present a valid government-issued photo ID. If you are 21 or under, have a second piece of ID with you as well.
- Confirm that you are at least 19 years old, which is the minimum age allowed for both gaming activity and membership in the program.
- Our staff member inputs your details and creates your My Club Rewards profile right there at the desk.
- Receive your physical My Club Rewards card before you step away.
- From that point, use the card every time you play on the floor so it stays active and keeps earning points on eligible activity.
One practical detail we always recommend: before a first visit to any casino, including ours, it is sensible to phone ahead and check the specific hours for Guest Services separately from general gaming hours. In line with common market practice, those hours do not always fully line up.
Getting Online Access After Your Visit
Once your card is issued, you can connect it to your online profile through the My Club Rewards portal at myclubrewards.ca. That portal is where you see your points balance, view targeted offers, and maintain your account details from a phone, tablet or computer. The same portal supports other Gateway Casinos properties across Canada, so one login will follow you within the broader network.
If you have never signed in before, the login page will show an activation option for new users. The steps typically go as follows:
- Open myclubrewards.ca in your browser.
- On the login page, select the “First Time Users, Activate Your Account HERE” link.
- Enter the membership number printed on your physical My Club Rewards card.
- Provide the same personal information you used at in-person registration so the system can verify your identity.
- Create a password that will protect your online account.
- Go to your inbox and confirm your email address using the verification message sent to you.
- Sign in with your new credentials to access your member dashboard.
- Inside the dashboard, review your current points, any listed offers, and adjust your account settings if needed.
The plastic card and the online portal work together as a single ecosystem. They do not replace each other. The card records your gaming activity on the floor, and the portal shows you a digital summary of how that activity translates into points and offers. To get the full benefit, you really need both elements in place.
Eligibility and What to Bring
| Requirement | Detail |
|---|---|
| Minimum age | 19 years old |
| ID for guests 21 and under | Valid photo ID plus one secondary piece of ID |
| ID for guests over 21 | Valid government-issued photo ID |
| Membership fee | Free |
| Registration location | Guest Services desk, 30 Bay St., Sault Ste. Marie |
| Online portal | myclubrewards.ca |
For registration at Gateway Casino Sault Ste. Marie, physical identification is required. According to typical industry standards, digital copies on your phone or screenshots are not treated as equivalent to original documents, and there is no indication they are accepted at the desk, so bring the actual IDs with you. The 19+ rule applies consistently across the property: access to gaming, the ability to open a membership, and eligibility for any promotional offer linked to a My Club Rewards account all follow that same age threshold.


